XPO Logistics, a leading global provider of transport and logistics solutions, has announced a partnership with METRO Markets GmbH for last mile deliveries of heavy and bulky products in Spain, sold through the new Makro Marketplace. METRO Markets GmbH is a company of the wholesaler METRO and an affiliate of MAKRO Spain. The online marketplace is focused on the catering and hospitality trades, but is also open to all other businesses, as well as consumers. XPO delivers furniture, appliances, heaters, sunshades and other products too large for parcel delivery.
XPO's last mile solution in Spain utilizes 60 hubs in its less-than-truckload transport network and a fleet of more than 300 vehicles. The service includes optional assembly and installation of delivered products, as well as the removal and recycling of old products. Customers receive digital notifications sent through the WhatsApp app, with links to track shipments, reschedule deliveries if necessary, and view security information, such as the delivery vehicle number plate.
Beatriz Estrella Gallardo, fulfillment manager for METRO Markets GmbH, said “XPO has tailored a comprehensive home delivery solution to our customer base to maintain high service standards from start to finish. They have the expertise to meet trade customer expectations and the scale to support the growth of our online business in Spain.”
Massimo Marsili, managing director, transport – Southern Europe and Morocco, XPO Logistics, said, "We are proud to be trusted with the last mile delivery of large products for the launch of the Makro Marketplace in Spain. Our team is committed to providing a consistently superior customer experience nationwide.”
About METRO Markets GmbH
In September 2019, METRO Markets has launched the METRO Online Marketplace, a digital platform geared towards B2B commerce. The METRO Marketplace offers a wide range of non-food products, specifically tailored to the HoReCa industry (hotel, restaurant, catering). With the one-stop-shop for non-food products, METRO Markets enables millions of business owners all over the world to focus on what they do best – delight others. An international team is working to steadily develop the Marketplace and proceed its expansion across Europe. https://www.metro-markets.de/