XPO Logistics Wins B&Q Ireland Contract for its Leading Expertise in Last Mile Deliveries
XPO Logistics, a leading provider of innovative and sustainable end-to-end supply chain solutions across Europe, has been chosen by B&Q, a leading home improvement retailer in the UK and Ireland, as its home delivery partner in Ireland. Together, B&Q and XPO Logistics will continue to enhance the home delivery experience for B&Q customers across Ireland by improving delivery times and enhancing track and trace communication, and by supporting B&Q’s commitment to switching to alternative fuels.
The new partnership reinforces XPO Logistics’ expertise in last-mile deliveries across Europe and the UK.
B&Q customer satisfaction measures in Ireland show that customers are already benefiting from reduced delivery lead times and forward order visibility, supported by XPO Logistics’ proprietary technology, XPO Connect. This is helped by the strong collaboration between the B&Q store teams and XPO Logistics. XPO Logistics has also expanded its central hub in Dublin and is leveraging its home delivery network, which includes hubs in Cork and Athlone.
This week also sees the introduction of the first electric home delivery vehicle into XPO Logistics’ B&Q branded home delivery fleet in Ireland, supporting B&Q’s commitment to reduce its impact on the environment.
John Eason, Director of B&Q Ireland, commented: “Our ambition at B&Q is to help make it easier for our customers to do their home improvement projects, and this includes offering a choice of fulfilment services so that they can get their products when and where they want them. With XPO Logistics onboard, we’re continuing the enhancement of our home delivery service for our customers in Ireland, giving them speedier and reliable home delivery options. It’s also great to see this partnership advancing our commitment to reduce our impact on the environment with the launch of our first electric home delivery vehicle in Ireland this week.”
Xavier Bour, Senior Vice President, Distribution and Last Mile – Europe, XPO Logistics, said: “B&Q is a leading home improvement and garden living retailer. Together we have created a home delivery offer which delivers the promise and ensures focus on the customer.”
XPO Logistics is a leading innovative supply chain company in Europe, offering end-to-end logistics solutions that combine full-truckload, less-than-truckload, pallet distribution, dedicated delivery service, last-mile delivery, global freight forwarding, and warehousing services. The company tailors its solutions to the specific needs of its customers in a wide range of industrial and consumer sectors.
About B&Q Ireland:
B&Q Ireland is a leading home improvement and garden living retailer with 11 stores throughout Ireland, offering great prices, with an expanded range of products available to order at diy.ie for home delivery or click and collect.
For trade professionals, B&Q TradePoint offers exclusive membership to those in trades such as electricians, plasterers, fitters, plumbers, roofers, decorators, joiners, tilers, builders, landscapers and facilities and maintenance professionals. TradePoint loyalty scheme members have exclusive access to discounts and dedicated TradePoint counters within B&Q stores, along with other benefits.
B&Q’s colleagues are well-respected for providing great home improvement help to customers. They’re the beating heart of B&Q Ireland and their iconic orange aprons are worn with pride.
Every year, B&Q helps their customers to improve their homes and make life better and the company achieves ever-higher standards for sustainable operations and sourcing, and provides practical and financial support to local communities, including support for Focus Ireland.
B&Q is part of Kingfisher plc, the international home improvement company, operating over 1,900 stores in 7 countries across Europe.
XPO Logistics and B&Q teams in the picture, from left to right:
- Ciara Couch - Operations Administrator, XPO Logistics
- Neil Willoughby - Operations Manager, XPO Logistics
- Jake Days - Planning Manager, XPO Logistics
- Angelika Tolysz - Operations Administrator, XPO Logistics
- Glenda Rivera - Operations Administrator, XPO Logistics
- Lee Campbell - Operations Director, XPO Logistics
- Wayne Kelly - Multi-Site Operations Manager, XPO Logistics
- Ardline Lushoj - Crew Supervisor, XPO Logistics
- Ivor Forde - Crew Supervisor, XPO Logistics
- Mindaugas Petkus - Shift Manager, XPO Logistics
- Veli Kalimi – Driver, XPO Logistics
- Ciaran Ormsby - Ireland Digital Trade Planner B&Q
- Stephen Leavey - Digital Hub Manager B&Q