A palletised nationwide distribution network ensuring optimized healthcare logistics: enhanced traceability, maximum security, and full regulatory compliance 

XPO Logistics, a leading provider of innovative and sustainable end-to-end supply chain solutions across Europe, has taken a new step in expanding its healthcare logistics expertise with Certipharm certification awarded to eight sites in its palletized distribution network (LTL – Less Than Truckload). This recognition strengthens the company’s offering in France and demonstrates its ongoing commitment to delivering high value-added logistics solutions to stakeholders in the healthcare and pharmaceutical sectors – combining traceability, security, and regulatory compliance..

The service is supported by a dense nationwide network, ensuring ambient-temperature deliveries within 24 to 48 hours across the country, including restricted-access urban areas. It complements an already comprehensive range of services for the healthcare industry, including temperature-controlled warehousing, vehicle hire with drivers, and international transport via XPO Logistics’ Connect Europe solution.

“This certification marks a key milestone: it is the culmination of a year’s effort to align our palletised distribution network with the demanding standards of the healthcare sector. It reflects the commitment of our entire team — from frontline staff to senior management — and confirms our ability to strengthen our expertise while staying true to our core values. It is both a mark of credibility and a genuine differentiator in the healthcare market.", says Frédéric Aziron, Director of Palletised Distribution and Last Mile - France, XPO Logistics.

Following the successful certification of eight sites, XPO Logistics is in phase two aiming to certify 12 additional sites by February 2026. The objective is clear: to have 100% of LTL branches certified by 2027. 

Based on Good Distribution Practice (GDP) guidelines, the Certipharm certification is issued by an independent body accredited by the French Accreditation Committee (Cofrac). It ensures strict compliance with regulatory requirements and effective management of the specific risks associated with the transport of healthcare products. Recognised as a benchmark standard in a sector facing major challenges around security, traceability, and protection against fraud or the theft of high-value goods, this certification has become a trusted marker. In 2023, XPO Logistics chose to adopt this demanding standard to structure its palletised distribution network around the highest levels of service quality and security.

This scale-up is built on a structured, phased action plan, driven by four key pillars:

• Ongoing training in Good Manufacturing Practices (GMP) for all employees, fostering a shared quality culture across the organisation.
• Implementation of a dedicated documentation system for healthcare product flows, ensuring rigorous tracking at every stage.
• Integration of modules into the various IT tools, to enhance traceability and ensure full regulatory compliance.
• Strengthening of security protocols, tailored to the sector’s critical requirements and the risks linked to sensitive products.

Today, more than fifty customers place their trust in XPO Logistics in the healthcare sector. Building on this momentum, XPO Logistics aims to double its turnover in this segment by 2030.

XPO Logistics is one of Europe's leading supply chain innovators, offering end-to-end solutions that combine truckload, less-than-truckload, palletised distribution, chauffeured vehicle rental, last-mile delivery, global freight forwarding and contract logistics. The company tailors its solutions to the specific needs of its customers in a wide range of industrial and consumer sectors.