XPO Logistics, a leading global provider of transport and logistics solutions, today announced it has been awarded the contract to manage a new fulfilment centre in Lichfield, Staffordshire, for leading online fashion retailer ASOS. The 437,000 square foot distribution centre at Fradley Park is expected to commence operations in August 2021, creating about 2,000 new jobs over the next three years.
The new contract expands XPO’s eight-year relationship with the global fashion giant, which has also renewed XPO’s long-term contract to manage the existing ASOS flagship fulfilment centre at Barnsley, South Yorkshire. The expansion further cements XPO’s position as a leader in outsourced e-fulfilment in the UK.
Since 2013, XPO has worked with ASOS to provide a superior experience for the many millions of ASOS customers in the UK and worldwide, fulfilled by around 4,000 shift-based colleagues working at the logistics sites. The Barnsley facility has received numerous accolades for operational excellence and colleague well-being, including the prestigious ROSPA Gold Award for workplace health and safety.
Gavin Williams, managing director, supply chain – UK and Ireland, XPO Logistics, said, "These two, new multi-year agreements with ASOS are a testament to the dedication of our team and the cutting-edge expertise we have showcased at the Barnsley facility over the last eight years. We’re eager to apply our know-how to our third ASOS site with the launch of operations in Lichfield.”
Mark Holland, chief operating officer, ASOS, said, "Over the past eight years, the XPO team has proven itself to be a superb partner for us, so we are very pleased to be expanding the scope of XPO’s role as we build the foundations for our future growth in the UK and around the world.”
In addition to the Barnsley and new Lichfield sites, XPO also manages a UK returns site for ASOS in Doncaster.
ASOS is an online retailer for fashion-loving 20-somethings around the world, with a purpose to give its customers the confidence to be whoever they want to be. Through its market-leading app and mobile/desktop web experience, available in ten languages and in over 200 markets, ASOS customers can shop a curated edit of 85,000 products, sourced from 850 of the best global and local third-party brands and its mix of fashion-led in-house labels – ASOS Design, ASOS Edition, ASOS 4505, Collusion, Reclaimed Vintage, Topshop, Topman, Miss Selfridge and HIIT. ASOS aims to give all of its customers a truly frictionless experience, with an ever-greater number of different payment methods and hundreds of local deliveries and returns options, including Next-Day and Same-Day Delivery, dispatched from state-of-the-art fulfilment centres in the UK, US and Germany.
ASOS's websites attracted 248.6m visits during February 2021 (February 2020: 214.1m), and as at 28 February 2021 had 24.9m active customers (29 February 2020: 22.3m), of which 7.8m were located in the UK, and 17.1m were located in international territories (29 Febraury 2020: 6.8m in the UK and 15.5m internationally).