EU Newsroom

How We’re Responding to COVID-19

Resources | March 26, 2020

A message to our employees, customers and communities 

As COVID-19 continues to spread, we’re taking all necessary precautions to protect our employees and serve our customers so we can minimize disruptions to the supply chain – and to society at large. We’re playing a critical role during this crisis as we deliver food, medical devices and supplies, technology and more. Our customers rely on us to fulfill the orders, transport the freight and stock the inventories that families, communities, hospitals and businesses depend on. 

XPO Logistics is critical infrastructure. We’re also committed to helping our customers navigate disruptions through proactive business continuity plans per country. 

While we serve our customers and communities, our focus is also on safeguarding our employees, many of whom are on the front lines of moving goods through the supply chain during an unprecedented moment in time. Across all of our teams, we’re seeing inspiring examples of resilience and resourcefulness to continue our important work and protect the health and safety of our colleagues and our customers. We appreciate every effort our colleagues are making to maintain our operations, take care of each other and keep supply chains running. 

We’re taking prudent measures to ensure the health and safety of our employees and their families, following the guidance of the World Health Organizationas well as our own company protocols. We have instructed employees to stay home if they’re ill, to be tested if they believe they have been exposed to COVID-19 and to report any exposure, health concerns or travel to high-risk areas. 

XPO has created this COVID-19 resource center to provide up-to-date information to employees, our customers, and the media who are keeping our communities informed. 

Employees 

Workplace COVID-19 Info Central (Internal) – Information and resources on COVID-19, human resources procedures and policies, information security remote working best practices. 

Customers 

Update to Customers  – An update on the actions we’re taking to safeguard employees and ensure continuity of business for our customers.

Our special COVID-19 edition newsletter outlines some of the steps we’re taking to support our employees, customers and communities.

Supply Chain Challenges During CoVID-19: How We Are Supporting Our Customers – 3 Questions to Patrick Oestreich, Senior Vice President, Strategic Sales – Europe.

Contact Us –We are available to help through any difficulties you may encounter. If you need any support, have any questions or want to discuss a new challenge, please email us 

Media 

Media Center – Assets for the media, including contact information, logos, imagery, and video approved for use.